terms of service

OVERVIEW

This website is operated by Sophia Forero Designs. Throughout the site, the terms "we," "us," and "our" refer to Sophia Forero Designs. By visiting our site or purchasing something from us, you agree to the following terms and conditions ("Terms of Service"). Please read them carefully before using the site. If you do not agree to all of these terms, please do not use the site.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using the site.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including payment information) may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.

SECTION 3: ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of the site at any time, but have no obligation to update any information.

SECTION 4: PRODUCTS, COLORS, AND IMAGES

Our jewelry is handmade, and natural stones vary in color, pattern, and clarity. We make every effort to display the colors and images of our products accurately, but we cannot guarantee that your screen will display them exactly. Each piece may differ slightly from its photograph.

SECTION 5: PRICES AND CHANGES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.

SECTION 6: ORDERS AND PAYMENT

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information. Payment is processed securely through Shopify and its payment partners.

SECTION 7: COMMISSIONS

Custom commissions are made to order. A deposit is required to begin. Timelines, deposits, and cancellations for commissions are described on our FAQ page. [Sophia to confirm the deposit and cancellation terms before publishing.]

SECTION 8: SHIPPING

Shipping information is on our Shipping Policy page. Risk of loss and title for items pass to you when we deliver the item to the carrier.

SECTION 9: RETURNS AND EXCHANGES

[Sophia to confirm the return and exchange policy before publishing, and use the same wording here, on the FAQ, and on the Shipping Policy page.]

SECTION 10: PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy, which you can read on this website.

SECTION 11: THIRD-PARTY LINKS

Some content on our site may include materials from third parties. We are not responsible for examining or evaluating third-party content or websites, and we do not warrant or assume liability for them.

SECTION 12: PROHIBITED USES

You may not use the site or its content for any unlawful purpose, to infringe on intellectual property rights, to harass or harm others, to submit false information, or to transmit viruses or other malicious code.

SECTION 13: INTELLECTUAL PROPERTY

All designs, photographs, text, logos, and other content on this site belong to Sophia Forero Designs or its licensors and may not be copied, reproduced, or used without our written permission.

SECTION 14: DISCLAIMER AND LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error free. To the fullest extent permitted by law, Sophia Forero Designs will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or any product purchased from it.

SECTION 15: GOVERNING LAW

These Terms of Service are governed by the laws of the State of Illinois, United States.

SECTION 16: CHANGES TO TERMS OF SERVICE

We may update these Terms of Service at any time. Changes take effect when posted on this site. Your continued use of the site after changes are posted means you accept them.

SECTION 17: CONTACT

Questions about these Terms of Service can be sent to info@sophiaforero.com.