Refund policy

We at Sophia Forero Designs want you to be completely satisfied with your purchase. Our motto is FEEL BEAUTIFUL, and we mean it.

All our jewelry pieces are handmade and reflect the individuality of the hand-chosen stones. No two pieces will be exactly alike as the stones may differ slightly in size, texture or shape.

Please be aware that we do have policies in place for returns and layaway.

We at Sophia Forero Designs want you to be completely satisfied with your purchase. Our motto is FEEL BEAUTIFUL, and we mean it.

All our jewelry pieces are handmade and reflect the individuality of the hand-chosen stones. No two pieces will be exactly alike as the stones may differ slightly in size, texture or shape.

Please be aware that we do have policies in place for returns and layaway.

In case of return:

* All sales are final, but we offer store credit for pieces returned within 60 days of purchase.
* Store credit applies to both custom and ready-made pieces.
* There is no restocking fee.
* After 60 days, returns and exchanges are not accepted.
* To start a return, email info@sophiaforero.com.

Custom work: We ADORE creating for you and only you. If alterations are requested to a finished piece or to a custom item after the design process is complete and approval has been given, we will work with you to try to realize your vision. A minimum $100 re-design fee, labor and any incurring additional materials costs will be charged.

In case of return:

Sales are final, but you get store credit within 60 days of purchase
Covers both custom and ready-made pieces
No restocking fee mentioned
After 60 days, no exchanges